Privacy Policy

At MO Canna O’Fallon, we are committed to protecting your personal information and ensuring a safe, transparent, and trustworthy shopping experience. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website (https://mocannaofallon.com/), contact us, or visit our dispensary.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to improve our services, enhance customer experience, and comply with legal requirements. The information we collect includes:

A. Information You Provide Voluntarily

You may provide personal information when you:

  • Fill out a contact form

  • Sign up for newsletters

  • Make a purchase

  • Create an account on our website

  • Contact our team directly

  • Participate in promotions or surveys

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Delivery or address details

  • Any messages or additional details you submit

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Referring pages or links

  • Pages viewed on our site

  • Time spent on pages

  • General location (city/state level)

  • Cookies and usage data

These details help us understand how visitors use our site and improve functionality.

C. Age & Identity Verification Information

Because we operate in the cannabis industry, we may require age verification to meet legal compliance. This may include:

  • Date of birth

  • Identification information (in-store only)

We do not intentionally collect data from anyone under 21 years old.

2. How We Use Your Information

MO Canna O’Fallon uses the information collected for:

  • Processing orders and payments

  • Responding to inquiries or support requests

  • Sending important updates, promotions, and newsletters (with your consent)

  • Improving our website layout, content, and customer experience

  • Legal compliance and safety requirements

  • Preventing fraudulent activity

  • Internal analytics and performance monitoring

We only use personal information in ways that are fair, lawful, and relevant.

3. Sharing Your Information

We respect your privacy we do not sell your personal information.

However, we may share limited information with:

A. Service Providers

Trusted partners who help us operate our business, such as:

  • Website hosting providers

  • Payment processors

  • Email marketing platforms

  • Analytics tools

These partners only receive information necessary to perform their services.

B. Legal Authorities

We may disclose information if required by:

  • Law enforcement

  • Government agencies

  • Court orders

  • Cannabis compliance regulations

C. Business Transfers

If our business is merged, sold, or reorganized, customer information may be transferred as part of that process. You will be notified of any changes affecting your data.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

  • Improve website performance

  • Understand user behavior

  • Enhance navigation

  • Personalize content

  • Analyze traffic and performance

You can disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We take strong precautions to protect your information through:

  • Encrypted website technology (SSL/HTTPS)

  • Secure data storage practices

  • Restricted staff access to personal information

  • Routine security monitoring

While we take all reasonable steps to protect your data, no digital system is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications

  • Withdraw consent to data use

  • Restrict or limit specific data processing

To exercise any of these rights, contact us using the information below.

7. Email & Marketing Communications

If you subscribe to updates, we may send you:

  • Dispensary news

  • Product announcements

  • Promotions or special offers

You may unsubscribe at any time using the link provided in our emails.

We do not send spam, and we never share your email with outside marketers.

8. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for:

  • Their content

  • Their privacy practices

  • Their security measures

We encourage you to review their privacy policies before sharing information.

9. Children’s Privacy

MO Canna O’Fallon does not knowingly collect or store information from individuals under 21 years of age.
If you believe information has been collected from someone under 21, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in the law

  • Updates to our services

  • Modifications to our internal practices

All updates will be posted on this page with a new "Last Updated" date.

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